A leaked report from German newspaper Handelsblatt reveals that Tesla has received thousands of customer complaints about braking and acceleration problems, particularly with its self-driving features. The leak involved 100 gigabytes of confidential Tesla data, provided by a suspected former employee. The data also contained sensitive customer information.
Handelsblatt reviewed the data, which spanned from 2015 to 2022, and found over 2,400 complaints of sudden acceleration, about 1,500 braking issues (including 383 cases of “phantom braking”), and roughly 1,000 crash reports.
The leak comes amidst increased scrutiny of Tesla’s self-driving technology, with the National Highway Traffic Safety Administration (NHTSA) investigating hundreds of complaints about “phantom braking.” One lawsuit has already been filed against Tesla for this issue, and an eight-car pileup was linked to it. Tesla has not yet commented on the leak.